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Risk
Management Does Not Only Mean Keeping You & Broker Out of Court
Having
just completed our Continuing Education cycle, Risk Management has been the topic of many
discussions. We often think of Risk Management as a paperwork or
procedural issue.
However, today the term
has taken on new meaning.
During several of our January training
classes the discussions often included
comments on personal safety and the preventative
measures that more and more Real Estate
Professional are taking.
The following list is composed of comments from
hundreds of agents in our January classes.
These insightful tips may make a difference
in your personal safety.
1.
Always note on your calendar all
appointments with clients.
Include the clients name, their
contact numbers, and where you will be.
Include a “start time” and
an ending time.
For Example. Tuesday 29, 4:30-6:30 Showing
Properties to Blackman’s wk # 555-5555, hm 555-4444. Keep
this record and let your clients know you are
keeping it. If you are running late CALL IN to
your voice mail and leave a msg.
“It is 6:45 on Tuesday the 29 we are
leaving 222 Property St. on our way to preview
444 Maple.
Will be back into office by 7:15 pm.
Have
911 pre-dialed on your phone. We as real
estate professionals pay for our cell phones
USE THEM!
2.
Have your first client meeting in your
office, even if you are just scheduled to
previewing property.
Introduce
your clients to your assistant or another agent,
anyone that will be able to
remember your clients if you do get into
trouble. An office meeting is
much more
professional, it is also a great time to get your
client to sign all the paperwork that is
required like the Agency Disclosure forms and a Buyers
Agreement! When
filling out the paperwork make a copy of your
clients drivers license!
Have
a safety word or phrase know to your assistant
or other agents in case you get into trouble.
3.
When show property follow the clients into the
house.
4.
Use the elevator instead of the stairs,
stairwells are the perfect crime spot.
5.
Don't be the last person alone in your
office/building especially at night. If you
must work late arrange to walk to your cars with
a coworker.
6. During
open houses, if you are alone have the clients
view the upstairs bedrooms, and garages by
themselves. Also have another agent's
business card displayed so it appears that there
is more than one person at the home.
7.
When getting into your car:
A.) Be aware: look around you, look into your
car, at the passenger side floor, and in the
back seat. B.) If you are parked next to a
big van, enter your car from the passenger door.
Most abductors attack their victims by pulling
them into their vans while the victim is
attempting to get into their cars.
8.
In remote areas park in front of the home so
that your car cannot be blocked into the
driveway.
Your
personal safety is always more important than a
sale!
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